Cancellation Policy

In the event of Cancellation of assignment by the Client, any milestone payments or Deposits made prior to cancellation shall be retained by X5Graphics or X5 Group Incorporated. In addition, if cancellation is prior to the delivery of the Site Design, a cancellation fee of fifteen percent (15%) of the balance of the Total payments shall be paid by the Client. If the cancellation is later but prior to the acceptance of the Site Design, a fee of thirty percent (30%) of the balance of the Total payments shall be paid by the Client. If the cancellation is later but prior to the delivery of the Beta Version, the above cancellation fee shall be fifty percent (50%) of the balance of Total payments. If the cancellation is after the delivery of the Beta Version, the cancellation fee shall be one hundred percent (100%) of the balance of all remaining dues. Regardless of when the project is cancelled, all billable expenses already incurred by X5Graphics or X5 Group Incorporated is liable to pay for shall be paid by the Client in full. In the event of cancellation, X5Graphics or X5 Group Incorporated retains ownership of all copyrights and any original artwork.

 

 

X5 Graphics
Tel: 1.866.414.5309 (US/CDN)
Email: info@X5graphics.com


     
     
 


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